Contact us: info@diatomix.com.au

Shipping Policy

Shipment processing time

All orders are processed within 1-2 Business days

Shipping rates and delivery estimates

Shipment methodEstimated delivery timeShipment cost (AUD)
Australia – 1Litre Bottle3-10 business days$10.00
New Zealand – 1 Litre Bottle5-18 business days$35.00
International – 1Litre Bottle7-30 business days$52.00
*For orders larger than 1 Litre please email us directly for a shipping quote.

Shipment confirmation and order tracking

Shipment confirmation and a tracking number will be emailed as soon as available.

Customs, duties, and taxes

AlgaEnviro is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


AlgaEnviro is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.